Verizon Wireless
Months of Unresolved Billing Error and Broken Promises

I've had it with Verizon. For months now I've tried to resolve a billing/credit issue to no avail. The Verizon folks I speak with effectively "lie", telling me that they will get something resolved and the resolution doesn't happen. Today was the final straw. After several attempts and a ridiculous amount of time trying to resolve an approximate $200 overcharge because "they" incorrectly set up my plan, I'm calling it quits. I'll take my $350 per month elsewhere. I can't remember when Verizon actually provided me with a correct billing.

Company: Verizon Wireless
Country: USA
State: New York
City: Amherst

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