Cell C
Incorrect billing after an upgrade

I'm completely dissatisfied with cell d. I had been about the handle talk 250 as well as in Mar declaration, I had been debited the membership for Goal and money purchase went through at the conclusion of Mar & I obtained R300 airtime. The 27th Mar i improved from the handle ch 250 to manage ch 300. Today I've acquired May declaration and been debited for whole month of March again handle talk 300 membership in addition to for April. Because my airtime gets packed about the 15th, i examined today wishing I'll get March airtime again (being that they are debiting me for this) although not just they didnt offer me this additiona airtime for March, however they just offered me R300 for May while I ought to now be getting R350 since I have improved to some handle talk 300.

I've delivered a contact a couple of days to question easily will soon be receving additional airtime 2day or may my acc be acknowledged but no reaction - just an sms stating that I'll be approached quickly (still waiting). Could sum1 at Cell d please inform me what's happening??? If you should be debiting me the handle talk 300 membership again for the whole month of March, then i obtain you provide me the airtime for Mar (R350 therefore to express) in addition to the right airtime for April. Completely inappropriate!!!

Company: Cell C
Country: USA

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