Virgin Active
Closed off the account, but still billed

Telecommunications

I'd requested a-12 month contract with Virgin energetic at Wanderpark Pretoria, at the conclusion of the contract I visited stop the agreement. I had been provided a bill like a evidence of termination, it had been about the 07072009 the finish of my agreement. 24 hours later I obtained a phone from Duncan Van zyl he told me their choices plus one of these was that they'll Freeze the consideration I actually donot need to spend, Once I'm ready they may simply trigger it again, I particularly told him that they'll just trigger the consideration easily say-so, BUT NO on March they chose to money, I visited the financial institution to change the total amount when I believed it could have now been their error, however they continued debiting I visited them to discover why they Continued debiting, Duncan explained to create a notice to exhibit that I terminated having a evidence of termination, used to do so. However they nevertheless continued debiting, after I visited them again Duncan stated I owe them-and I've to pay, whether I've to pay, purchase what I requested, in addition to a woman who operates there explained that lots of people protest plus they go out furious.


Company: Virgin Active
Country: USA
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