At&t GoPhone
Cellphone activation

Telecommunications

Purchased a prepaid AT&T phone, adopted service instructions within the phoneis directions, obtained a text back that service FAILED and that I must contact the toll-free amount visit att.com/mygophone to trigger. I visited the web site but that website doesn't have service types or links. The only real links associated with bill administration is login or register. And so I attempted to join up, the enrollment form requests the telephone number. Telephone number? Where do I understand this telephone number once the new telephone is not triggered and there's no quantity yet? Another service action FAILED. Next thing I named AT&T toll-free amount, the equipment solutions and provides two choices "whether it's a current bill push this", "if you like to replenish your prepaid telephone push that". Where's the choice for service of the new telephone? After pushing every quantity in frustration I wound up getting transferred to some live individual, I believed lastly I Will understand this silly phone triggered. Half an hour about the telephone and AT&T couldn't trigger the telephone themselves. They first got it triggered in payment program plus some additional program although not in certain next program which makes the darn thing work. I had been advised to hold back one hour also it works. Nicely 8 hours later and telephone however fails. AT&T your wireless community is retarded, your site is retarded, as well as your telephone assistance is retarded. After googling just how to trigger your prepaid telephone I came across a link where I really could enter the telephones identification and trigger it. Humorous that I'd to utilize a internet search engine to locate that service site in the place of being aimed to that particular site in the text you explained to visit. After subsequent coaching on service site it claims achievement and offered me login data and telephone number. Tried signing onto my new bill also it says sorry this consideration invalid contact customer support. Telephone however fails. All efforts to trigger the GoPhone failed. You're the toughest company on the planet AT&T!


Company: At&t GoPhone
Country: USA
State: New York
  <     >  

RELATED COMPLAINTS

Straight Talk
Not honoring service card purchased at Walmart

Virgin Mobile USA
Unethical tricks

Straight Talk
Refill Card

Straight Talk
Phone service

Verizon Wireless
Awful Customer Service

Cell2Get
Telephone obtained triggered with another cell numbe

Verizon Wireless
Charging for services not rendered

Metro PCS
Unethical Business

Wal-Mart
Prepaid Visa Card

Cricket Wireless
Horrible customer service... Liars