Samsung
Wireless products/lack of customer service

I bought a Samsung Bluetooth Headset (the WEP850) from www.letstalk.com (Walmart possessed) on March 31. I had been educated about 45 days later the owner I had been talking with was having issues not reading the discussion and my speech was altered. This issue has extended about every 2nd or 3rd phone.

I tried to achieve Samsung at (888) 987-4357 and was disconnected six (6) differing times. After eventually achieving a, I had been educated that I'd have to return the faulty headset and Samsung might analyze and might restore or change the headset. No alternative could be submitted progress, it was Samsung's plan. The truth that cellular headphones are now actually a necessary requirement in several claims doesn't alter Samsung's plan. Your decision making on the faulty item is wholly Samsung's phone.

I waited for that return mailing name to become e mailed from Samsung, also it never came. I called back and talked using their corporate workplace and was put-back directly into another customer support agent. This consultant explained exactly the same tale - Samsung's plan - no alternative till they get my headset. Envision my question this may all work-out after being subjected to "black-hole" heck with Samsung.

I await the return mailing brand and wish that it'll be delivered. Beware to any other individuals who buy from Samsung as their guidelines are purely their guidelines - no deviations.

I'll not buy any Samsung items later on. It has been a "informing" connection with coping with a business that handles their clients in an exceedingly derogatory way.

Company: Samsung
Country: USA

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