Verizon Wireless
Billing Errors

On December 22 I restored my strategy and improved to Friends n Household. Another telephone number was included... And also the cost was to become 9.95 monthly.

After I received my first expenses, the 2nd quantity was billed $39.95, plus Vcast and Online providers for an addtional $25.00 I Settled the 79.95 1400 second strategy cost. A mistake had occurred within the put up of the balances on Dec 22. The mistake was "fixed January 11.

Recently I acquired an assortment notice for 86.05 along with a selection price of 15.48. I named the ERS SELECTIONS and was informed I'd to pay for or supply evidence that used to do not owe the cash. THAT IS ILLEGAL, it's as much as them to to show I owe the cash.

SOOOOOOO I called VZ and got among their hardly english-speaking "customer support" people about the telephone. I had been so angry at her insistence that I owed the total amount since I transformed the consideration on Jan 11.

I got out my reciepts and named back, this time around to somebody I really could comprehend.

The long and lacking it. I've to pay for the collection company and was handed a $30 credit for that month the telephone wasn't shown (their error actually). BTW, the 2nd CS decided she didnt realize why I had been receiving billed! Furthermore NO BODY might inform me exactly what the extra costs were for, the distinction between your 39.95 and also the 86.05.

ADDITIONALLY, I keep getting billed for VCAST and NAGIGATOR having terminated using the 30 "free trial offer" day. After I requested INEFFECTIVE CS-1 why, she mentioned it had been terminated on June 30th... LIES LIES LIES

I'm self-employed, plus they explained I'd to visit the shop where I bought the support for almost any further answers or breaks. I cost $60 each hour like a self-employed individual. I've previously dropped more then I will actually recover, to express nothing of my blood pressure.

Verizon wireless is a cheating, laying, shady support.

Don't register.

I'm deleting my support and also have recommended them to deliver the cost instantly to ERS Selections... I'll never spend that statement.

Company: Verizon Wireless
Country: USA
State: Massachusetts
City: Bos

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