T-Mobile
Poor Coverage in New Second Home, $600 Fee to Break Contract

I recently bought a 2nd home in a small town about 100 miles north of Phoenix. T-Mobile's coverage there is totally inadequate. No T-Mobile stores, because their coverage is terrible. Only Verizon can handle this area. After several years w/T-Mobile, I need to get out of contract so that I can use a cell (no land line). We have a family plan, 3 lines, and shared minutes. They want to charge me a total of $600. To break contract! Of course, you break a phone, buy a new one, they extend your contract another 2 years!!! Best not to take their new phone deal because your contract could go on the rest of your life!!! I'd say this is a hair short of illegal. Next time, I'll buy a phone through eBay!

Company: T-Mobile
Country: USA

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