Fairpoint Communications
Poor service

This company does not have it's act together. I tried to call and cancel my service on Feb 5, and was told I can't because they are doing data conversion and their systems were down until Feb 12!!! Can you image a communications company with a planned system down for over a week. Honestly, I think prior to this venture, the management team for this company ran a donut shack. I'm still trying to cancel my service, that is, if I'm able to reach them during their customer service hours of M-F, 8-5! I guess I'm expected to be on hold for hours while I'm working. Can you tell... I hate this company. I'm no fan of Comcast, but they're looking pretty good right now, and I'm switching back to them if I can ever reach FairPoint.

Company: Fairpoint Communications
Country: USA
State: New Hampshire

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