AT&T
Service Not Restored After Full Payment, Account Sent to Collections

Telecommunications

After paying my bill with AT&T in full, the company decided not to restore my service unless I paid a 500.00 dep per line (I had 3 lines). When I refused, they sent my account to a collection company suing me for 583.12. These charges are termination fees plus 18% of my previous balance. How is it that these companies can do this to consumers? I did not want my account terminated, they made that decision and are suing me for early termination fees? How can that be fair to the consumer? How is it legal for companies to be able to do this?


Company: AT&T
Country: USA
Site: att.com
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