Cavalier Telephone
Billing and service issues

I've been a Cavalier client for around annually. I've experienced continuous support problems since I have changed, and many payment problems (atleast 3 or 4). Within the newest problem, Cavalier merely taken a $27.00 in the quantity I'd settled. They merely listed it towards the consideration like a bad cost. There have been no ended, declined, corrected, or else acknowledged cost back again to my banking account. Cavalier merely required $27.00 of my income. This occurred back on 5/7. I informed them of the mistake on 6/4, after I obtained my 5/29 declaration. I received back an extremely unprofessional e-mail a couple of hours later, declaring that my e-mail have been submitted to accounts receivable. I heard nothing else. Nowadays (7/3) I obtained my 6/29 declaration. The problem hasn't been fixed, along with a of 5:24 P.M. EST, Cavalieris customer support practices were shut.

I'd significant payment problems for weeks after I first registered Cavalier, plus they were all because of Cavalieris errors and problems in repairing them. The phone support has additionally been riddled having a fixed interference issue which started the moment I changed. Cavalier statements that they'll show the problem is beginning outside my house, but are helpless to create Verizon repair it. They inform me that I've to cope with Verizon. And undoubtedly Verizon promises the issue needs to do with my houseis inner wiring (which did not are having issues till I changed to Cavalier).

I might change from Cavalier without each recovering my $27.00, but used to donot notice any stage in dropping cash on terrible telephone support and never attempting to assist another person steer clear of the same issues.

Company: Cavalier Telephone
Country: USA

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