Boost Mobile
Boost Mobile takes $20 in the unemployed

Boost Cellis community transpired in my own region. Used to do not understand this, thought there can be difficulty with my telephone.

Wednesday September 27 I bought a Boost Mobile card. That was too much to us this is our telephone whatsoever and since my spouse was let go.

It had been Thursday evening the 27th, I started having difficulty producing or getting calls. I got attached to the Re - that very evening increase quantity of 233 to include my telephone moments bought. The bond survived SIMPLY barely enough for the flag number to be posted by me personally about the back of the mobile phone card, it disconnected me before informing me that I'd $20 put into my card. I really could just wish and suppose my moments (100) have been included.

By Friday September 29th I recognized that it could not be my telephone which was performing up however the community. I talked with various people at Boost Mobile about the Janess organization telephone and named Boost Cell from Janess Business Support, a trustworthy cell phone supplier. They observed discussion and my lengthy phone. Boost Mobile did as time passes advised me there is an issue using the community within our region and some inspections.

Additionally, one customer service consultant advised me the Boost Mobile $20 prepaid credit card not published to my telephone but a phone-in another condition.

Given that they had community issues and that I had the Wal Mart bill for that card and also the card itself in my own palm, I told them-this was a mistake on the network-part and required to possess these moments acknowledged to my telephone.

I was subsequently informed I'd need to display evidence of purchase to Enhance Mobile first.

The workers and business people of Janess Business Solutions did actually consider my bill and my increase card, increased it which means you might begin to see the figures (as required) and sent my evidence to Enhance Mobile.

It got till Friday, Oct minute as well as for me to include another $20 prepaid credit card (online this time around) for my Increase telephone to function.

I quickly called Increase to ask when my priorly bought increase prepaid credit card for $20 might publish to my bill.

After hrs of difference on whether these were likely to pay me the expense, Jordan, Customer Service Fun Agent #913-814, advised me that based on their documents my Wal-Mart bill from our little rural city of significantly less than 10,000 was UNACCEPTABLE plus they wouldn't be crediting my bill or delivering me my cash back.

1. I've the legitimate Walmart bill and certainly will obtain a letter from Walmart confirming that it's a legitimate bill (informed this to Jordan who declined to simply accept this type of notice/fax).

2. I've the particular prepaid credit card although I bought but was never acknowledged in my own bill my ownership aswell.

3. I will produce a duplicate of my telephone documents which display NO report of the phone-card under consideration actually being put into my bill.

1. Jordan declined to provide any info regarding his superiors to solve this turmoil to me.

2. Jordan declined to provide me any official details about the government offices of Boost Cell where I really could challenge this 'plan' and display me evidence of their debt.

3. Jordan declined to send me the doc questioning my credit that was $20 since my 'evidence of purchase' was' unacceptable'... I'd to consider his term for this.

4. Jordan declined to inform me which region suggest or rule that Increase Mobile Community, in mistake, published my prepaid credit card also, and so I might oppose any understanding of understanding anybody elsewhere Boost Mobile was used by which.

5. I required subsequently to document a study of the Prepaid Increase Card that was stolen... Grasping to obtain my credit back.

6. I inquired Michael if Boost Mobile experienced I'd sent a duplicate 'unacceptable' card (meaning fraud) that Increase Portable document legal charges against me and so I might display my evidence to some court and reveal THEIR fraud, he declined.

7. Just starting to problem and very annoyed, Jordan 'tells' me the phone call has been documented. Fortunately a duplicate is requested by me... Could be great evidence in courtroom along side my evidence that Increase Cell was simply attempting to prevent providing a measly back

8. Jordan will not deliver a duplicate of the recording in my experience.

9. Sadly I get me cut down after small aged me, grandmother and a mother of 3 begins spitting out phrases just drunken sailors use

Boost Mobile took $20 and about 8 hours of time-on the telephone and 5 times of low-support because of their community issues. I sensed their community lost was laying in my experience and blaming me of scam or embezzlement to get a 20 additionally creating panic and me good uncertainty since for me.

I understand $20 is nothing to many anybody, but our big household has nothing and these telephone moments are our key to work interviews, crisis requires handicapped family unit members, and every single day issues.

Boost Mobile must dollar up and do the best point in the place of creating lies to not return my cash or credit my bill.

It's significant in my experience. When they did this to me many others have simply ignore it since it was SIMPLY $20, assist me?

(note, you've my authorization to alter titles should you feel it essential to protect oneself from responsible, but I'll uphold the reality)

Ms. Susan,

Fallon, Nevada

Company: Boost Mobile
Country: USA

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