Golf Smith
Poor customer support

I'd an incredibly poor encounter in the Tennis Cruz shop in Tysons Corner in Virginia. I returned to switch an unopened/new Golf Rangefinder. The customer representative stated he'd need to provide me a reimbursement and that I may use the reimbursement for purchasing the item that I needed as a swap. Since I have had obtained a discount about the prior item, he explained he'll recognize the exact same discount about the trade also. Though, I settled the prior item in money, the repetition offered me a store credit. Then he explained he cannot recognize the discount since he's not designed to make use of the discount discount for an electronics product. Then he named the supervisor, an individual from the title Doug. We'd to describe the whole scenario to him and he explained he also cannot do something to change the reimbursement. I tried describing him that I had been simply taking a look at an change with no such problems. He began performing up and explained to not offend him by requesting answer that works for that client. I eventually needed to choose the various design at listing value after I had obtained A - 20% discount on my prior purchase. I'll never can return to Tennis Smith again.

Company: Golf Smith
Country: USA
State: Virginia
City: Vienna
Site: golfsmith.com

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