Life Style Family Fitness
Gym membership

To LifeStyle Fitness,

Although I enjoyed everything your gym has to offer, here are the reasons why we are canceling,

When we had a tour of the facility, the representative who signed us up said nothing about our reoccurring charges. The first charge we had was only TWO WEEKS after we signed up, $110.00. Not to mention we paid $95 Dollars when we signed up two weeks earlier!!! I called the customer service line and you stated we got charged two weeks later because we signed up for a PROMOTION!!!

What kind of PROMOTION is that. Then we wanted to down grade to the basic membership because we did not like the classes offered. A fee was involved to downgrade and this was never mentioned. Then when I cancel I get told I have to pay for another month!!! The representative who signed us up said this gym was a month to month basis and that's what makes LIFESTYLE different!

I will ensure I express my story to others who want to have a gym membership.

It is obvious you care about money and not about people setting a goal to live a healthy lifestyle through your gym.

Company: Life Style Family Fitness
Country: USA
State: Florida
City: Brandon
Address: Oakfield

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