The Sports Authority
Poor customer service and a rip-off

Just the plug

I ordered a Coleman cooler and power plug from their online site as a gift for my inlaws. The plug arrived within 4 days but after 2 weeks the cooler had not.

After calling the 800 number I was told that the cooler was not in stock and my order had been cancelled. I was not made aware of this by anyone in the company before I called.

When transferred to a specialist I was treated to condescending words likeoh and oh, my instead of answers or a suggestion of how this matter could be resolved.

I have found their customer service to be horrible. With so many online companies I suggest people choose one other than The Sports Authority.

Company: The Sports Authority
Country: USA
State: Nationwide
Site: www.thesportsauthority.com

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