Planet Fitness
Membership cancellation

I tried personally and within the telephone to stop my account three times also it nevertheless wasn't completed. On July 1st went in to the area to stop. I had been informed can't stop when I possess a balance due of $31.64, despite the fact that I had been on autodraft for $21.64 monthly. They might not describe why I'd a stability. I went home & settled the total amount on the site of $31.64. I subsequently named and spoken to some woman at that area. She stated she'd follow-up & once cost was displaying on the aspect she'd stop my account. The next week, I delivered towards the gym, the guy in the couter looked up my account & stated, yes its cancelled. On my charge card statement today exhibits a fee for $21.64. I went in to the gym to recommend I'd like a credit back again to my card. They mentioned my account was never terminated. Sadly used to do not need the titles of the workers I talked to. Nowadays, I closed another termination notice & talked using the supervisor Joe & he recommended it'll be terminated however they won't credit me back anything. They still can't explain why for September I'd to pay for $31.64 to be able to stop. Today they're charging me again for July. They owe me $53.28 & I still don't think its terminated & I'm scared they'll deliver the consideration to selections.

Company: Planet Fitness
Country: USA
State: Texas
City: El Paso
Site: planetfitness.com

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