Nitro Planes
Nitroplanes.com Plane broken in 30 seconds!
- 06-22-2011
- 17
Our son works for minimum wage at the local grocery store. He saved up $160 to purchase a RTF (Ready to Fly). He purchased with his own cash, waited a week for it to get here via UPS and then spent an hour putting it together. He then went outside with my wife and I and took the plane off on the road. He flew it for about 20 seconds and the wings collapsed and the plane took a nose dive. I called tech support, waited on hold for 30 mins and never got anyone. I used their online chat and was told I could buy a new wing myself. It was $22.00 and $12.00 to ship it. Then my son would need to wait another week and pay more money for something that wasn't his fault. These guys have poor customer service and don't care about you, they just want your cash. Here is my entire chat with tech support.
Chat InformationPlease wait for a site operator to respond. You are number '2' in queue.
Company: Nitro Planes
Country: USA
State: California
City: Los Angeles
Phone: 6266065005
Site: nitroplanes.com