Inter Ordinance, Inc
I.O., Inc. I.O., Inc. Replaced an already defective pistol with one that exploded, refuses refund

Initial pistol, a Hellcat. 380, was purchased in July was defective and jamming and had loose internal parts. Sent the item back with the original receipt and not a copy as they demanded, and received replacement, which was without the original receipt that I asked to be sent back to me. The replacement pistol exploded and came apart while firing it - very lucky no one was hurt or killed.in November I emailed Uli Wiegand, president of I.O., about the issue send me a ranting and rude email obviously meant for another customer because he was describing a different model of pistol. But the instructions of sending it back and getting a refund so that he could be "done with me" worked for me. I contacted Wiegand after several weeks in mid December to inquire about the refund. Wiegand stated that he had forwarded it to his accounting staff and that they would need the original receipt - which they basically stole from me by not sending it back. Somehow I think that was done on purpose.

Company: Inter Ordinance, Inc
Country: USA
State: North Carolina
City: Monroe
Address: 3305 Westwood Industrial Drive
Phone: 8668821479
Site: ioinc.us

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