Sportsmens Guide Gary Olen
Gary olen sportsmans guide is a complete waste and ripoff of you hard earned money
- 12-23-2009
- 39
On dec 12th i placed an order with sportsmans guide. Last year i joined the buyers club and placed an order it went through great i did the four pay plan and everything worked good, this time was not the same story i placed an order for my familys christmas the order was $400.00 so i had to pay for equal payments of 100.00, the sales rep charged me the whole amount which overdrafted my bank account. I caught it the same day and called them i askes them to just refund me the amount minus the first payment of 100.00 and just let me make the buyer club purchase, they refused to do that. I then talked to a customer service manager and explained the situation she told me "its not our fault that you're broke" thats an insult to me personally. So i hunbg up and called back to talk to a different manager, again nothing was accomplished, monday i finally talked to a manager that said that they could refund my money in 48 hours. So i waited 48 hours nothing called back and they said nothing had been done it would be another 48 hours, so i called back wed same thing not one phone jockey had done thier simple button pushing job correctly so they said another 48 hours meanwhile my bank is still overdrwn collecting overdraft charges, so i called back fri nothing still happened they assured me it would be back by monday. Monday came still nothing had happened i talked to them monday and tuesday nothing has still happened and now all my christmas money is tied up with them for who knows how long and it is 2 days til christmas and that one transaction has cost me 290 dollars for nothing no one there is willing to help and it seems that they got me for a total of $670.25 i have no gifts and a negative balance on my account. I dont know what to do know but i know i work two jobs and am still broke most of the time and this is a major setback for me and my family for christmas dont buy from sportsmans guide they take advantage of people and do nothing to help corparte america has more rights than the blue collar workers that keep this country rolling i have been robbed and noone will do anything about this i hope this gets out to people so nobody else gets ripped off by reading this information here
Company: Sportsmens Guide Gary Olen
Country: USA
State: Minnesota
City: St paul
Address: 441 farwell ave
Site: sportsmansguide.com