Planet Fitness
Annual Fee Charge

I spend a regular charge of $19.99 about the 17th of each month under my contract with World Exercise, removed from my banking account instantly. They in exchange charged my banking account on July 1st for $39.00 that used to do not learn about. They contact this their "Annual Cost". Our bank bill was over-picked over $50.00 as a result of this, ($39.00 & an overdraft charge) used to donot understand what this "ACH" fee was till I called my lender. World Exercise may be the only spot I've an automatic cost removed from my banking account also so that they instantly required the cash out and didn't deliver me a notice. I recall that after my sweetheart and that I registered we visited the gym before it'd actually exposed plus they were operating this "GREAT OFFER" to get a 1 year black card account. These were waiving the initiation fee and also the first year annual charge. Our agreement does state that I'll be billed the $39.00 yearly charge on June 1.in my experience this intended for the following year to lock within the same cost. After all really who truly might genuinely believe that these were gonna pay a $39.00 charge for anything they've previously taken care of??? Definitely not anybody I understand.

I called the Earth Exercise I acquired my account from and began asking questions. I attempted to become as good as you can since itis not the individuals problem I had been speaking with & I kept apologizing since I had been obtaining a little angry. They recognized, despite the fact that used to donot get significantly. The moment they responded I stated I'd a problem plus they stated ISIS concerning the $39.00 charge. Hmm, how did they speculate? SINCE EVERYBODY'S PISSED OFF! Lastly this child set his chef about the telephone since I told him I had beennot getting number for a solution of me getting reimbursed my income.

The point that eliminates me is the fact that I registered for that gym July 23 to get a 1 year agreement meaning my agreement is on June 23. Why might I do want to "lock in" as the saying goes a $19.99 a regular charge/price easily am not likely to contain it after 23 times??? Plus they wont pay me??? I never actually visited the gym possibly, only one period. NO LIE! LOL I did not stop since I can not pay the termination charge that you simply need to spend all previously. They stated easily needed the charge to become waived I'd to stop my account written down from the 25th of the prior month (being May). Again, easily might have completed this I'd have experienced to pay for the termination charge and that I just had 30 days quit. That will have created no feeling even when I did so obtain a notice concerning the charge. They ought to consider when individuals' subscriptions are up. They sure understand when to consider your cash

With nevertheless, the supervisor got about the telephone and that I was a bit more angry, again thanking her for hearing me protest and apologizing. I described anything above to her and he or she stated that the organization doesn't deliver updates about that. I expected her why and he or she mentioned it's difficult & requires a lot of time in order for them to determine who's a dark card member to who's a normal participant. Okay, that does not seem sensible since you are getting the dark card people this $39.00 charge which means you would need to understand who they're, right??? I mentioned it wasn't her obligation being an employee to get this done "paperwork" due to their corporate workplace. I stated when they wish to operate a company subsequently must have it together. I work-in company, I understand! She subsequently explained the World fitness centers for this region (York, PA I suppose) are franchised so are there various owners. Again... HMMMM, would not making it easier in order for them to inform the distinction within their people? I also requested her why they do not describe totally about that charge whenever you register & she mentioned it will have now been advised to us. Why might I have to lookup account information on the web easily must have been informed anything? She finished with informing me that I will do is CREATE (YES I STATED CREATE) for their corporate office detailing all this and they'll deliver it onto the individual that possesses that World Exercise. I visited the web site to locate no tackle with no telephone number, NOTHING! That is 2009 not 1999, why must I need to create to somebody about that. I ought to have the ability to mail or phone or anything

I'd actually go like a reduction and spend the over-draft charge and yearly charge if my account was not up in TIMES! I am talking about, I've been spending money on a account that I've not employed for 12 weeks now-so what's $50.00 more? (I am being sarcastic).

Since I think about it... Like a dark card associate I'm permitted to utilize any World Exercise there's so just how are they gonna understand who I'm if they're possessed by various people? Observe, that seems foolish and thus does most of the solutions I acquired! I'm NOT HAPPY

Thanks for hearing. I would like to know if this occurred for you.

Company: Planet Fitness
Country: USA
State: Pennsylvania
City: West York
Site: planetfitness.com

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