Icon Health & Fitness
Wrong treadmill parts, missing credit and double charge

My daughter ordered a treadmill. When it arrived, the wrong parts were included. The delivery person was very rude. Another was sent. We, in turn, sent back the treadmill. We never received credit on the credit card. The merchandise was damaged or the wrong parts were sent. I had a terrible time returning the treadmill, which took weeks. I tried to contact the company with no luck.

I have a double charge on my card and it states payment went to Rowers World. When contacted, they claimed they do not sell Cadence treadmills. What to do?

Company: Icon Health & Fitness
Country: USA
State: Utah
City: Logan

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