SoftballFans / HardballFans
Beware of this ONLINE store

Sports

Softball Fans & Hardball Fans is an online store for sports equipment & apparrel. When I ordered shirts from them, the color was not as appeared on the website. I contacted them to request an exchange. I was told it was no problem. I asked about a restocking fee and was told there would not be one. The shipping policy states Under Armour will be shipped FREE.

When I return the items it takes over 2 weeks to process the return from the time they get it. Finally I get a phone call requesting more money than what I had anticipated. When I asked why I was told it was to cover the shipping. AGAIN, Under Armour is supposed to be shipped FREE. I'm going to be charged additional since I wanted to exchange. I asked to speak to the owner and he refused to speak to me. I was told a restocking fee would be charged even after I was told it wouldn't be if I didn't send them the additional shipping fee.

Do not buy from companies online that make up their policies as they go along. The website states Under Armour is free shipping and I should have gotten the exchange shipped free.


Company: SoftballFans / HardballFans
Country: USA
State: Michigan
City: Portage
Address: 7632 S. Westnedge Ave
Phone: 8006720822
  <     >  

RELATED COMPLAINTS

CozyWinters.com
Awful Exchange Policies—Beware

Coachsfactoryoutletonlines.net
Ripped Off! Do NOT purchase from the site!

Vogueboom.com and/or Voguebloom.com (ada lin)
Ada lin jason total rip off. Non professional buisness. Lies and more lies

AppliancesConnection.com
Defective goods, does not honor return policy

Macys.com
Macys online Charged for sending me the wrong item. Refused to exchange for item ordered

Gripgo
Scam! When you order the gripgo online, it does NOT give the option to review your cart. I only wanted one gripgo along with the free one with additional shipping and handling

Discount Jungle, Discounts Jungle
Via amazon monstrous shipping

Forever 21
Deceptive Return and Refund policy

Pure Acai Berry
Unauthorized charges

Uncle Sam's Army Navy Outfitters
They shipped the same merchandise i had earlier returned for an exchange