LA Fitness
Membership Freeze Repeatedly Not Applied, Still Charged Full Fee

I asked my member ship frozen several times and still active.

When I frozen the membership, I need to pay $10/month instead of regular fee, $39.99/month.
First I asked them to freeze my membership in Nov at the gym.

The manager said that it will effect from Dec.
They did not freeze my account in Dec. So I called and asked them do it from Jan. 2008.

They did not freeze my membership in January again.
They said that banking transaction was done for January and could not pay me back the money. But they promised they froze my membership from Feb.

I came back to CA from NY during Jan. 26 to Feb. 3rd.

So I went to the gym January 31.
They said that I had to pay regular fee to use the gym.
I wanted to use the gym while I was in San Diego, which was until Feb. 3rd.

I asked the woman who was a manager carefully if I could pay regular fee only February and freeze my membership back from March.
She said "Yes."

My membership was still active this month, March.
They failed to freeze my membership again and again!
I called them and talked the manager. She said " There is no record you said that!"

This is The LA Fitness Membership service!
They only record whatever only LA Fitness gets profit.
If you say, "Hey, That's America.", you are so wrong.
I am an understanding, long time member of LA Fitness. I felt betrayed.

Company: LA Fitness
Country: USA
State: California
City: Kearny Mesa
Address: 4984 Shawline St
Phone: 8582928810

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