Lifestyle Family Fitness
Refund and discontinue procedure sucks!

Read your paperwork Entirely before signing. I purchased a membership but unfortunately I was injured at work and had to discontinue the membership. But when I tried to stop my membership and get a refund, following there explicit rules to discontinue my membership due to health reasons, I supplied medical reports from Doctors and Specialists that they asked for and after faxing them and bringing them into the facility. I was given a bunch of garbage from the management and was denied any refund and had to pay for something I could no longer use due to my health problems. Shame on Lifestyle, Explain your rules better and enforce them properly and with some compassion. Your refund and discontinue procedure sucks, and what happened to the Customers always right. Corporate America at it's best or worse here.

Thanks a lot for nothing. A very unhappy ex-Customer.

Company: Lifestyle Family Fitness
Country: USA

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