Skateamerica.com
Ripoff, liars, thieves, ruined christmas for my son

I overnighted a money order and order form to this company a week and a half before Christmas. I included a note that if there were any problems, they should call me. I received a call on Saturday before Christmas, the young man said there were no problems with the order and that he would ship it right away.

On Wednesday before X-mas I got a call from a young lady saying she just got my order and there were problems, naturally, I came unglued and demanded that they ship my order straight away so it would arrive by X-mas as it was my sons gifts.

I got the package on the 28th of December with 3 items subbed and was charged for 2nd day air.

Now, the fun begins, this company does not have a live customer service center. All communications are through a form you fill out and submit via their web site. They call the next day if you are lucky.

I received a return authorization number and shipped the 3 items back, which cost me more money, I asked for a working extension number and was given one that, naturally, didn't work when I called the next day.

I tracked my package back to their return center. They received it on the 18th of January, so far, no refund has arrived. They will not answer e-mail inquiries, and of course, I can't call them.

I am out over a hundred and fifty bucks because of these lying cheats. They advertise themselves to be the biggest and the best web based skate company. What a joke!!! They ruined our X-mas and I can't really afford to throw away $150.

Buyer beware. You'r way better off supporting your local shops if you have them (we don't). Don't get ripped off like me by shopping at Skateamerica.com.

Company: Skateamerica.com
Country: USA
State: California
City: Poway
Address: 13615 Stowe Drive
Phone: 8584863105

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