Mattress Warehouse
Selling tactics & misrepresentation
- 11-21-2012
- 22
Audience must watch out for income techniques utilized by MW when promoting Temperpedic Bedding. Even though salesman was simple to cope with, he was not forthright in providing all of the good information on the "100-day trial time". Additionally, the $200 in "free" products is achieved by discounting the bed (which we were informed Temperpedic does not do). Additionally, to alter to some new bed, they cost an additional transport charge of $50. Subsequently, the salesman suggested that there have been additional problems needed like purchasing a costly bed protection to make use of the test period. Whenever we required to alter to some softer bed, they offered us one which wasn't the right design - needing still another shipping. We eventually got what we desired but less restocking transport costs. Obviously, you never discover of these "problems" till once you sign the charge card cost and obtain a published bill... And obtain an opportunity to study all of the fine-print. Training? Get into the shop and pressure the salesman to expose all of the quirks and fine-print!!
Company: Mattress Warehouse
Country: USA
State: Ohio
City: Cincinnati