Sears
Charged for undelivered product

Business & Finance

We visited a Sears to buy a fridge that people noticed on online — no shipping costs and in a fair cost. We visited the shop to determine the merchandise and visited buy it. The salesman informed us the design we needed wasn't accessible and showed us a far more costly one. We requested for stainless and had the Web print-out displaying the cost with no shipping costs. It was not really a special-order — they declare it's a regularly stocked item. Then your fraud started.

We bought the more costly design and was informed we had a need to start a Sears cost consideration to obtain the cost and obtain shipping and transport away rebated and we did. We were informed it might not be delivered for just one month but we'd not be billed for that purchase till it had been shipped. We returned home to locate he put the purchase to get a "stainless searching" design and we'd to contact and also the purchase was acknowledged and also the proper design requested.

We only received the charge card record demonstrating the costs (nearly $2000) are due prior to the shipping day. We were informed "also poor" from the charge card lender, Sears customer support, the store-manager and Sears cares reps. They recommended we-don't spend the entire quantity (but we'd be billed 25% interest). Avoid using the services of this store. We've to pay for the statement but still don't have any product. Your only option is our state's attorney general. Sears deserves to-go under!


Company: Sears
Country: USA
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