Bytheswordinc.com
By-the-sword-inc Administrative Fee for cancelling without shipment or services rendered
- 11-13-2012
- 15
The company fails to inform the customer that orders may take more than 30 days to process. Upon requesting a refund, without the item having shipped, "bytheswordinc.com" charged me a $25 fee just for cancelling! This is hidden in the "agree to terms" before placing your order.
They were very unreasonable when I called to discuss. I agreed to purchase the item if they shipped it for free, which was denied. This $25 administrative fee is a ripoff! No services were rendered, nothing was shipped, no notice of the 30 day late shipping. Terrible customer service.
Company: Bytheswordinc.com
Country: USA
State: Florida
City: Ft Meyers
Phone: 2394339368
Site: bytheswordinc.com