First American home Buyers Protection Corp
FAHW Approach to claims hinges on fraud

Shops, Products, Services

I just made my first claim to First American Home buyers protection corp for a leaking hot water heater. We discovered the leak on Sunday. The evidence was water running from under our garage door. The vendor of choice for First American called and said they couldn't be out till the next day so I turned the water off and drained the tank to stem the flow of water into my garage.

The next day a man came out to check the tank then lectured me for draining the tank. I told him I preferred that to having water all over my garage floor. I figured out why he was angry about me draining the tank after he finished what he planned on doing. He refilled the tank then attached a hose to the drain and proceeded to drain some water then refilled the tank. He did this several times and waited around for about a half hour. Low and behold! The leak stopped. His rinsing actions caused enough silt to roil up and finally plug the leak. The hope here is to stop the leak for at least 30 days so they can charge another service call fee.

I called American First to complain and was told that is how they do service calls. They try to fix the problem temporarely to avoid claim costs.


Company: First American home Buyers Protection Corp
Country: USA
Address: P.O. Box 10180
Phone: 8009923400
  <     >  

RELATED COMPLAINTS

Rescue Rooter/Sundance Plumbing
Hot water Tank Drained, 24 hrs later volcanic eruptions from top of hot water tank, basement flooded!

Colonial Home Warranty
Hot Water Tank Leak

Rheeme Tankless Water Heater
Won't stand up to the warranty

Sears
Ripoff

Amtrol, Inc
Boilermate Tank Replacement - Boilermate, Indirect-Fired Hot Water Tank

Colonial Home Warranty
Beware! They word their Policies so that nothing winds up being covered. Had a "pipe" leak on a water tank that caused erosion at the base of the pipe... Not Covered

Tires Plus Store #5046
Ripoff Guessed the problem started with the hoses then the water tank then the water pump mistreated and ripped off

JC Robinson & Sons
Consumer Report

Home Reliance Comfort
Renting scrap metal hot water tank - Hot Water Tank Rental

Total Protect Home Warranty
Do not use this service, they use no name providers - need $60.00 check in their hand before they perform any service