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Ceramic watch order, only one watch sent, dispute favored seller

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Beware of AliExpress.

I bought a ceramic watch, and then the seller sent me a kid's watch with a maximum price of $0.5. He told me that he sent two watches and that the kid's watch is a gift. The EMS voucher lists the contents as only one watch. It is clear that only one watch was sent. I opened a dispute, thinking that there is real buyer protection. I got a funny answer. They only support their seller.

Take care with this company:

Company Name: Ningbo Huamao Import and Export Corporation Limited

Website/Product Url: http://www.alibaba.com/member/taizhoushoe.html

AliExpress response:

With regard to your claim for the Order 1014019819, the seller's proof is solid, the goods may have been lost during the logistic process, so please open a dispute to EMS warehouse in UAE, told them parcel lost, in the Item name of CN 24. They (UAE EMS) will open a list to police in china to our EMS.


Company: Aliexpress
Country: China
Site: aliexpress.com
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