Dish Network
Dish Network 2 year Contract is Not What it Seems Internet

Shops, Products, Services

Four months ago I signed up for Dish Tv and Internet through a bundled package. I was told that for the first year my bill would be 90 dollars for all the services I chose and that on the 2nd year my bill would be 140.00

From the very beginning of these past 4 months I have had nothing but problems. It first started with the internet. I was paying for 7 mgs and only receiving 1.5. After several days of arguing (they had my wife in tears as they were extremely rude) I finally got them to make a scheduled stop to check on the internet. They had to fix the problem at the street by adding additional wiring.

Month 2 my bill was incorrect and after hours of waiting on the phone and arguing I received the correct bill.

Month 4 I received a bill for 133 dollars and once again was on the phone for hours. I advised them that they were not living up to their contract and wanted to cancel. I was told I would pay an early termination fee. I have been on the phone with the executive resolution team only to have my call dropped not once, not twice, but three times. I have never been so frustrated with a company in all my life. I cant even drop the service because they are incapable of transferring me to the correct department...

I know there are other people experiencing the same problems and wish there would be a class action lawsuit filed!


Company: Dish Network
Country: USA
State: Nationwide
Site: mydish.com
  <     >  

RELATED COMPLAINTS

Dish Network
Ripoff

Dish Network
Upset New Custome

Dish Network
Credit Card Fraud

Windstream
Windstrream Package Deal - General Customer Service

Dish Network
Echostar Dish network charging more money for more tvs this is insane!

Dish Network
Did not disclose processing fee in ad 49.99 additional. They quoted one price and after signing two year contract charged additional money on bill. I will be cancelling my contract as soon as it is up

Dish Network
Service

Direct tv
Worst customer service I have ever experienced - TV service

Dish Network
Terrible experience

Bellsouth/AT&T
Bellsouth - AT&T Bundling is a Bait and Switch Scheme