Parkmobile USA Inc
New payment policy is NOT consumer friendly

Here is what Parkmobile sent to this so-called "Valued Members" today, October 25:

Dear Valued Member,

Beginning October 29th, transaction fees in DC will increase from $0.32 to $0.45 due to increased costs triggered by recent federal legislative reform enacted by the Dodd-Frank Wall Street Reform and Consumer Protection Acts Durbin Amendment.

To help offset this increase Parkmobile has developed the Parkmobile Wallet which will provide a more cost-effective parking experience in DC Wallet transactions will carry a $. 30 transaction fee. You can update your payment method to the Parkmobile Wallet via your Personal Pages at www.parkmobile.com or from your mobile app (if using iPhone or Android). If you have forgotten your username/password you can retrieve it using your registered mobile phone number and the last four digits of the credit card on file. The Parkmobile Wallet is FDIC insured.

For more information please visit our website at www.parkmobile.com and click on the Parkmobile Wallet link. If you have further questions click on the orange Help tab or email helpdesk@parkmobileglobal.com.

What they cleverly neglected to expressly state was the new "wallet" feature requires users to pre-pay a sizable amount in exchange for parking at a $. 30 rate. The pre-pay options are $25, $50 or $75. So, they get full use of our money for having a $. 30 vs. $. 45 rate per parking event. This sort of "bait and switch" with the costly details conveniently omitted is indeed a rip-off for sure!

Company: Parkmobile USA Inc
Country: USA
State: Georgia
City: Atlanta
Address: 3200 Cobb Galleria Pkwy, Ste 100
Site: parkmobile.com

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