Reach Out Mobile
Reachout Wireless, NEXXUS Communications Cell phone does not even work

Shops, Products, Services

I applied for a low income cell phone from Reach Out Mobile almost 3 months ago. I had to contact 7 on your side before the phone even came into the mail. I could not even get them to take my calls or chat with me online. So when the phone came in it did not even work. I called them and they said that it appeared that the battery does not work and that it could take up to 3 weeks for them to send a replacement from Ohio. I plugged it into the wall a few times and it let me make a call only to hang up as soon as the person answered. It said extended network and when I was inside to plug it in trying to get it to work it said NO SERVICE area. So I am guessing it will not even work when I am inside a building. This is very frustrating. These people are paid by the government to offer a service to low income people and the products and service do not even work. I am sure they have done this to thousands of other consumers. Please let me know if there is another route for filing a complaint.

Useless cell phone in California


Company: Reach Out Mobile
Country: USA
Site: reachoutmobile.com
  <     >  

RELATED COMPLAINTS

T-mobile
Ripoff False Coverage Map in their online advertisement The truth is No coverage

Sprint PCS
Ripoff disappointed with their service and my phone's reception (no reception at all)

Classic Chariots
No customer satisfaction

Reachout Wireless
Consumer Report

Reachout Wireless
Consumer Report

T-Mobile
Unethical and dishonest company contract issue

Hargray Wireless
Hargray RIPOFF, Bad customer service, bad cell service, just all BAD!

Tmobile
Collecting my money while i have no service in my home

Magic Jack
Calls not going thru - Magic Jack Complaints

Mobile Messenger
Bills $9.99 to cell phone without fair warning and ignores stop service messages