Jiffy Lube
Ripped off 16 Year Old

I sent my 16 year old to have an oil change at Jiffy Lube on Hilton Head Island and when checking my AMX statement, I realized I had been charged $328.06 for the service. I thought there was an error so I called them. I was told by the manager that if my son was old enough to drive a car, then he should be old enough to know how to take care of it. I have been using this Jiffy Lube for over 15 years with having sometimes up to 5 cars at one time.

They have a record on me a mile long and know that I NEVER accept their "extra" services except for an air filter. I have another mechanic that works on my cars if needed, in fact they have sometimes told me to have them check certain things. This was the 1st time that I sent my son alone and they said they asked him if he wanted these things done... He says that not the case.

They ended up giving him the most expensive oil change, radiator coolant, rear diff. Service, synthetic fluid charge, front diff service, another synthetic fluid charge and limited slip charge. My husband looked at the bill and said it was all BS that didn't need to be done. Do NOT send your naive children to this company by themselves. They will rip them off!!! I myself will not be returning to this company either. I have been very loyal to them and when I called them to inquire about it... I got the "sorry but too bad" attitude and they could care less that they took advantage of a kid.

Company: Jiffy Lube
Country: USA
State: South Carolina
City: Hilton Head Island
Address: 4 Port Royal Plaza
Phone: 8436815823

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