Magicjack
Fraud, breach of contract

On November 4th I renewed my service with Magicjack for a 5 year period. Magicjack admits this and confirms I have service until November 4th. However, on July 4th it stopped working, when I try to dial out it says my number has expired.in chat, they claim that yes, my service is valid but my number isn't. I have a choice of paying $10/year to keep my phone number, or pay $10 to change to a different phone number. I asked them to clarify exactly what they are saying, are they saying that I do in fact have service until November 4th but refuse to provide said service (which we both agree is paid for) unless I give them more money, they said this is correct. When I asked for a refund considering they just admitted they will not provide the service, they refused to refund the money.

Company: Magicjack
Country: USA
Site: magicjack.com

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