Cox Communications
Ripped off by cox comm!
- 06-29-2012
- 17
In one month my bill for cable/internet ballooned from $98.10 to $220.96, simply because I moved apartments. Cox Communication added an additional $34.99 to my bill for services I neither asked for or wanted.in addition, these crooks charged me $10.00 EACH for internet and cable transfer, followed by an additional $33.99 to send someone out to my home to hook it back up - a process that involved three minutes. On top of that, there was an additional $25.00 re-instatement service! After several phone calls to Cox, they agreed to drop the additional $10.00 fees, but told me that my increased bill ($34.99 extra a month) was only because I had been taking part in a "special promotion" that ended when I moved, yet they never mentioned to me in the first place. I feel as if I have been swindled, overcharged and lied to by Cox Communications, who did very little to help me when I came to them with my problem, other than make excuses and a small cut to the bill. This is not the way good business is done! Subsequently, I have dropped Cox Communications as my cable provider - I don't need Game of Thrones and Californication so bad that I need to use the service of crooks to get it!
Company: Cox Communications
Country: USA
Address: PO Box 248871, Oklahoma City, OK 73124
Phone: 8884386673
Site: coxcommunications.com