Mineral Elements
Misleading membership policy

I decided to take advantage of the $1 1 month trial period for mineral elements. I went online to sign up for the trial period. Again, when I read the membership policy I understood it to say that at the end of a one month trial period, the cost being $1, I would begin receiving product once a month for $34.00. I did not understand that once i received the trial product I had 15 days to cancel. If I did not cancel then I would be charged $130.41 for the $1. Trial product. On the 16th day my credit card was charged the $130. When I spoke to customer service they informed me that in order to avoid this confusion I was sent a confirmation email stating the above info. This email was sent right after I placed my order. I never received this email. I would be happy to allow a professional access to my email history to verify that I did not receive this info. If I had known this product was $130.41 I would never have ordered it.

Company: Mineral Elements
Country: USA
State: Pennsylvania
City: Harrisburg
Address: 6059 Allentown Blvd

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