Sears / Craftsman battery power weed eater
Poor customer service

My partner purchased a Builder battery-powered weed-eater last year in those days they'd no alternative knives accessible revenue worker stated they'd maintain without a doubt by next year. He was spoken into purchasing a 3-year guarantee although Sears. This season arrived and he was requiring replacement knives therefore visited Sears to obtain them was informed unavailable and device have been stopped. Requested for supervisor, manager was really rude, stated we'd Need Certainly To contact the support office. Your issue with this particular was that within this scenario we were those to consider our time for you to get this to right we experienced in this instance Sears must have managed this for all of US. We wound up needing to deliver battery and engine back again to Sears via UPS, we were informed they'd return us. Exactly what a trouble! We're or were faithful clients and also have purchased several top end products at Sears. Would like to allow folks understand this is the way they function whenever you purchase the additional guarantee.

Company: Sears / Craftsman battery power weed eater
Country: USA
State: Washington
City: Vancouver

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