Sprint/nextel
I have been a customer of sprint for at least 10 years and for the past 2 years i have not been able to use my phone service consistantly because the towers in my area have been damaged and sprint pro

I live in washington DC and have been with sprint for at least 10 years and within the past 2 years the sprint cell towers in my area has been damaged so i have not had consistent service. I have called sprint countless times about the issue and am always told that they are working on it and they give me a time frame of when it should be completed but it has never been done. My service is not on right now going on a month now due to the towers being out.

I cant make calls or recieve calls or send text but i surprisingly recieved a text from sprint saying they were going to cut my phone off due to the bill have not been paid. I called them and ask why pay for a service that i cant use anyway and was told of course im sorry but when the issue is resolved that they would credit my bill. Well i feel they should not give a credit but give a month free service to all who are and have experienced this problem. So i paid the bill because in need my phone but in my area where i live i cant get service. Tired of coporate assholes taking advantage of consumers. If you could help bring a resolution some how it would be greatly appreciated.

Company: Sprint/nextel
Country: USA
State: Kansas
City: Overland
Address: 6200 Sprint Parkway

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