Lowe's Home Improvement
Ripoff only gave back 50% on a return

I purchased 3 skylights from Lowe's. I told the Lowe's employee that I need 3 skylights with flashing kits. When I finally received them I discovered that they were non-flashing skylights. When I went to return them I was told I could only get back 50% since they were a special order. I told the Lowe's employee exactly what I needed, but received they wrong thing. I was not told when I purchased them about a restocking fee of 50%, infact Lowe's return policy on the back of their receipt does not mention anything about that. They did not state that anywhere. I paid $565.47 for 3 skylights and only got back $282.73. I lost almost $300.00. I feel that a 50% restocking charge is ungodly excessive. They weren't even custom made skylights. They were not damaged and 2 of the boxes had never been open.

Company: Lowe's Home Improvement
Country: USA
State: Michigan
City: Chesterfield
Address: 27990 23 Mile
Phone: 5869480854

  <     >