Lowe's Home Improvement Stores
Lowe's does not care about it's customers

My husband and I were headed up to our mountain cabin in NC this past Sat. And we needed to stop at a Lowe's to get some materials to do some repairs. My husband bought some boards and posts, etc. And needed to buy just one shingle to fix one missing shingle on the roof. The man working there in that department told him (my husband) that he had to buy an entire package which was close to $30.00 plus. There were 2 shingles laying there on the shelf, in just the right color he needed. He asked the worker if he would sell him those or just one of them. The guy said "No, can't do it - you have to buy the whole pack." If he had been a nice guy or if Lowe's was a caring company, they would have given my husband the one shingle, since it was going to be thrown in the dumpster anyway. Just another example of the way Lowe's does things. We have a friend that used to work at a Lowe's and he said they throw everything away like that - won't even give anything at all to their employees or anything. I think it's a crying shame. We will never go back. We will go to Home Depot, however or any other hardware store. Lowe's should re-examine their policies. They should learn to put the customer first.

Company: Lowe's Home Improvement Stores
Country: USA
State: North Carolina
City: Elkin
Address: Elkin, NC

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