Allianz Travel Insurance
Access America Does not make readily available insurance documentation

On May 02 I purchased a round trip ticket for June 13 thru airline Alaskan Airlines. On the Alaska Airline website I also purchased "travel Insurance with Allianz Travel Insurance FORMERLY KNOWN as Access America. I checked out the company on usacomplaints.com and they had no complaints. Today I am unable to travel due to injuring my back. I contacted Allianz Travel Insurance and it seems that I have 72 hours to see a Dr. Its Friday night. $600.00 for a weekend visit to ER for a $305.20 refund? She was not going to budge. 72 hours! Pretty much everything she stated had to be a major catastrophic disaster for them to accept a claim. Customer service stated that their website shows the conditions of the policy however I have not found anything. I did do some research and found out Allianz Travel Insurance is in fact Access America and there is a good reason they have changed their name. They are still up to their old scam.

Beware!!!

Company: Allianz Travel Insurance
Country: USA
State: Virginia
City: Richmond
Address: P.O. Box 71533
Phone: 18002848300
Site: allianztravelinsurance.com

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