Road & Race Inc
Customer support at Street & Competition Inc is just a laugh

Un ethical sales techniques are utilized at Street & Competition Inc., also called msroadrace, an automobile components merchant in La, CA. I bought a NOS door, element # 911.531.005.23, to correct a 1978 Porsche 911 turbo car from Street & Competition Inc. (merchant) for $1,136.98 incl. $109 s&h. The component was obtained by my bodyshop with dents. Merchant stated he'd separate the price to correct stated dents with me having a shop credit, roughly $80. After fixing and painting the doorway, your body store mentioned the door gear molding and cut wouldn't match. Gear molding was also bought out of this same merchant. Numerous efforts to get hold of the seller to solve this were useless, in addition to an offer to deliver back the doorway at my cost. Further study demonstrated the component obtained wasn't the component which was requested. The door obtained was a Porsche Speedster convertible doorway, element # 911.531.005.62, not ideal for this fix. I questioned the CREDIT charge card cost thru a charge-back which was ultimately determined within the vendor’s benefit by Bank of America. Merchant actually recognized that the incorrect component was delivered within the following declaration to BOA, but nonetheless declined to consider further motion to correct this mistake: "We're in contract the product, Dan Hagan received is wrong, it seems that it had been somehow mismarked in the Producer's point-of source, nevertheless all we request is the fact that the item be delivered within the same situation, as obtained. Nevertheless based on the installment store that Mr Hagan caught to complete the job for him the item continues to be altered substantial[sic] from thisis unique condition stated product, continues to be decorated & drilled hence isn't any longer saleable condition".

This door was fixed and decorated, although not “drilled”. Customer support at Street & Competition Inc is just a laugh. Prevent the corporation!

Company: Road & Race Inc
Country: USA

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