West bay acquisitions
Hollywood Video false claim

Like several other people I see on this site, I received a letter over the weekend from West Bay Acquisitions LLC stating I owe $31.84 to Hollywood Video for unreturned video games and dvd rentals from May. I found this strange, because Hollywood Video never told me I had accrued any late fees, and I certainly do not have these items in my possession. I googled West Bay Acquisitions and found all of the complaints here as well as an article in the LA Times dated 2/20 about this.

Every claimant disputes the charges, as do I. I called WBA and spoke with Joe Santos. He told me he would mark the account as "disputed" and that I did not have to send the dispute in writing, which is contrary to what the letter requires. I am sending them a dispute letter anyhow, to cover myself.initially, I was just going to pay the $31.84 as not to chance messing up my credit, but then I saw all of the other disputes and decided against sending them anything. I do not have these items, and I will not pay for them.

Company: West bay acquisitions
Country: USA
State: Rhode Island
City: Cranston
Address: PO Box 8009

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