Paypal
Buyer lied to get refund

Sold an item to a buyer more than a month ago on March 2 and he paid thru Paypal.

On March 23, he filed a non-receipt dispute with Paypal because I couldn't ship it out right away because I was at my father's house for almost two weeks helping him thru personal problems. The funny thing though is that he received the item on the same day that he filed.

About 1-2 weeks ago, he lied to me and said that the item didn't work so I had him send the item back to me and I would give him a refund. When I got the item back, I saw that the item works and I sent it back to him and he refused. I told him that since the item works, it doesn't count under my return policy on my store at
http://www.bonanza.com/booths/more_details/EugeneWE

He lied to paypal and got a refund even though he lied. He claimed that he couldn't find case for the tablet. It's a 9.7" tablet and you can find cases for them. He tried to claim that he can't use a stylus (touch screen pen) even though my ad said that it's a touch screen.

But the doozy is that he wanted a refund because Netflix doesn't run right on the tablet. This has nothing to do with the tablet, many people are reporting problems running Netflix on many tablets. He claims that Youtube doesn't work on the tablet even though I got many apps to run thru Google Play (Android Market).

Paypal is a scam. They give refunds to the buyers even when the buyer is lying. They give refunds to buyers even when you have a refund policy.

Company: Paypal
Country: USA
State: California
Site: paypal.com

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