Household Furniture & Appliances
Holey Sofa, Deceptive Sale, Misrepresentation of Goods

I went into this store shopping for a NEW sofa, I found one I liked & asked the saleswomen if there was anything wrong with it, she said "nothing is wrong with it, "it's just marked as is because the mfg. Has just discontinued the fabric & the style"

I looked around some more & looked at a leather set that was nice but had a 6-7" scratch on the side of it. I pointed out the mar to the saleswomen & she said "oh, that's just a fold in the fabric" like I'm stupid & can't tell the difference?

I went back to my original selection & asked her again if there was anything wrong with it, she stated again there was "Nothing wrong with it", I could not inspect it myself because it was jammed up against some other furniture & NO way to get around it.

I paid for it & had it delivered. Within 3 hrs. Of it being in my house I turned on the lamp next to the end of the thing & discovered a 2" hole! I called the store immediately & asked them to come pick it up as I would not accept a holey sofa.

Their offer was I pay them $100.00 for restocking & they would pick it up or they would repair it. I did not go shopping for a sofa that needed repair, I could have gotten one from the Goodwill or a yard sale if that's what I had wanted, & for alot less dough.

This saleswomen blatantly lied to me & they expect me to accept this disceptive crap & their holey merchandise. It's now one month later & the sofa sits unused & covered up in my living room waiting from either some satisfaction from my credit card company or a court of law.

Company: Household Furniture & Appliances
Country: USA
State: Oregon
City: Grants Pass
Address: 626 S. W. 6th St
Phone: 5414797561

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