UPS Store #4138
Quoted $19 to Return Package Costing $7.63, Other Store $10

I went to UPS Store #4138, which is located in the Ibis shopping center in West Palm Beach, to return merchandise, because this is the closest store to where I live. I asked how much the package would cost, and they told me the least expensive option would be $19. I asked why it was so much, since it cost the company only $7.63. They told me it was because the company is getting a better price. I totally understand that, but why would it be more than double for me? They said this is the price.

It seemed a little fishy to me, because my wife once bought a book of stamps there and they charged $5 over the price. When she asked why, the answer was quick: they have the right to make money. They have the right to make money, but they do not have the right to rip off people.

I took my package to a different UPS Store, just out of curiosity, and they charged me $10 for the same service. Obviously the owner of this store is a thief, not a business owner. Just because his store is located next to an exclusive golf and country club, he does not have the right to take advantage of people and overcharge them. Do not use this location for UPS! Let's see how he will feel when he has no customers to rip off.

Company: UPS Store #4138
Country: USA
State: Florida
City: West Palm Beach
Address: 10130 Northlake Blvd, Ste 214
Phone: 5617993900

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