Credit One
Collector Asked for Debit Card Number and Screamed When Refused

Shops, Products, Services

I have a Credit One secured credit card. The problem I have with this company is the account collectors. I was a few days late with a payment, I'll admit that. When this guy named Jonathon something called, #1: could not understand one word. His broken English was still broken and needs to be fixed when dealing with English speaking customers. #2 He wanted me to 'give' him my bank debit card number over the phone and he would drop the late charge. #3 When I refused to give this person my bank debit card to make the payment, he had the nerve to become irate and started screaming at me. I told him I was not comfortable with giving a STRANGER access to my bank account. Then I googled the phone number from where he was calling from and it was Newark, New Jersey and the words suspicious appeared. Finally I just hung up on him and he called right back "showing me that he was still calling from the same number so I should trust him. Yeah right. I called customer service to find out if this person is running a scam and some how got customers info and if it is a scam to report it. Customer service rep. Answered the phone and I couldn't understand her. I live in a community where we have people from every corner of the world so I know the accent this Jonathan had.india. Anyway I will not deal with this company anymore I paid my bill and now I am cutting up my card.


Company: Credit One
Country: USA
Site: creditonebank.com
  <     >  

RELATED COMPLAINTS

Wal-Mart
Credit Card Address Error Led to Late Fees and Lower Limit

JC Penney And GE Money Bank
Rude rep told me to shop elsewhere after India call

EDP Reporting
Ripoff Valley View

Credit One Bank
Closed Account Sent to Three Collection Agencies Months Later

Salute Visa Card
These people are none english speaking thieves

US Bank
Credit Card Payment Sent on Time Recorded Late, $39 Late Fee

Tribute Credit Card Atlanta Georgia
Tribute Credit Card Moved From Atlanta Now In Mo Sold Accts To India now they hang up the phone on you and tell you to contact your bank non english speaking reps St Louis

Total Visa - Plains Commerce Bank
Total Visa Admits They Break the Fair Debt Collection Law and Harasses

Net10
Cell Phone Billing Ripoff

Sovereign Bank
Unbelievably rude... Even when paying them... Impossible to deal with