Sprint PCS
Ripoff Available Minutes Computation Errors Suspected

I have no complaints with SprintPCS otherwise, however over the past week or so I have noticed an erratic reporting of available peak-time minutes available which are much less than what they should actually be.

For example, a 35 second call debits 6-minutues and the counter continues to delete minutes well into off peak periods wherein off-peak usage is unlimited. Further, there has been no roaming, web usage or anything else that could account for minutes being deducted. The matter has been reported to SprintPCS and they cannot explain and recommendation was to audit the statement when received.

Those of you who are SprintPCS customers should closely monitor your accounts this month to be sure you are not erroneously being overcharged or debited minutes which have not been used. I would like to hear that a SprintPCS engineer is looking into this situation! Thank you.

Company: Sprint PCS
Country: USA
State: Nationwide
Site: www.sprintpcs.com

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