McMaster-Carr
Overcharged, did not disclose charges, charged my credit card for more than they said they would and refused to refund the overcharge, misled pricing Internet
- 02-17-2012
- 24
Mc-Master Carr does not show you what their shipping charges are and show that the shipping charges are inclusive of the final charge. When you pay online, they show how much your credit card will be charged and then charge you more. So when I received my receipt two days later, I was shocked that the amount charged was nearly double! I called to complain and they simply said, too bad! No apology, no refund. I'm pretty sure it's not even legal (definitely unethical) to say that a final charge is one amount, then charge more without your consent!
Company: McMaster-Carr
Country: USA
Address: 9630 Norwalk Blvd., Santa Fe Springs, CA 90670
Phone: 5624634277
Site: mcmaster.com