Verizon
Representative Failed to Set Up International Calling Plan

I am reporting the phone giant Verizon, in particular their residential service. Below is a copy and paste of a hard copy letter that I sent to Verizon. What gets even better after you read the letter below, is when I talked to a Verizon rep for the final time on the phone last night, he (Walter) said that according to the notes he was looking at, I originally refused international calling to the Philippines. Now I want you to think about this for a minute, if you are in the United States and you are calling about residential service, what would possess the phone rep to ask you if you would like to add the international package to call the Philippines out of the blue? After you read the letter below, here is what I believe happened. I believe that the phone rep who originally set up my order failed to set it up properly and went back and tried to cover their but. Here's another kicker, the phone call came out to 7.

Company: Verizon
Country: USA
State: Florida
City: St Petersburg
Address: PO Box 11328
Phone: 18008374966

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